tech solutions for small business
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Providing Technology Solutions & Support to Small Business

Our Approach

Our approach is simple…

We’re here to solve your business tech problems – quickly, effectively and within budget.

We believe in establishing relationships with our clients, so you have a reliable place to turn for your tech issues.

To accomplish that we make sure we understand your business, your needs, your challenges and your goals so we can deliver the most effective solution possible.

We can tap into a large pool of talent so we can tackle a wide range of issues while providing you with a single point of contact and personalized support.

Bottom Line – we’re here for you and your business!

Friendly Reliable Service

N

Free Consultation

Hosting & Service Plans

Call Us @ 360-512-9704

What we do

Business Website & App Development

Complete Website and Custom Coding Solutions

We can get a website or web app up and running in no time, within budget…

 

– Standard Business Website:

New website custom designed website for your business or project. This package includes up to ten pages of content including text, images, audio or video. Location map, contact form, blog are included as well. All sites include automated backup, SSL security and malware protection, basic SEO and the ability to edit/manage the site yourself after we’re done.

60 Days of Email Support after project completion at no additional charge!

…starting at $600

– Business Pro Package

Business website as with the standard package but including more advanced features such as an online store/e-commerce, membership levels, AI Chatbot integration and more.

…starting at $1000 (price will be quoted depending on requirements)

– Web Application

We can build just about any type of web application and host it as a standalone app or integrate it into an existing website. Custom GPT/AI integrated apps, sales and customer servce apps, data analysis and research based apps, inventory tracking, user surveys and polls for social media, lead generation, IT management and more…

We will consult with you to determine your needs for an app and then give you a detailed project plan and quote.

…price based on consultation/quote

Contact Us for a Free Consultation

Chatbot Development and AI Integration

ChatGPT and OpenAI Development

Custom GPT and Assistants – we develop custom AI bots and assistants designed for your business with specific knowledge embedded to automate business tasks and to give your employees the information they need to be highy effective.

AI App Development – we develop web applications that incorporate AI features such as customer service chatbots with detailed knowledge of your business or sales assistants that help reps manage the entire sales process from lead generation to contact and scheduling to client relationship management.

AI Integration – we can integrate AI solutions into your existing website making them available to your clients in a way that flows with your business goals. If you already have AI solutions on platforms like ChatGPT or Google Gemini we can help integrate those solutions into your exisitng work flows and sites.

Free consultation followed by a detailed quote for services.

Consulting - Support - Hosting

Bring your tech questions to us!

We are a group of experienced professionals bringing in dozens of years of experience to the work we do.

We provide many services to further support our clients

Tech consultation – we can consult with you on most any tech related project to offer professional advice on choice of services or developing projects in the most effective and inexpensive way.

Technical Support – we offer free support for 60 days after we build a website or web app and following there are service plans and single support incidents to keep you covered and up and running without issues. Bottom line we are here for you before, during and after projects.

Hosting – we can host your website or web app for you simplifying management and allowing you to have a single contact for service and payment for your entire project. We want to make tech simple and seamless for our clients.

Contact us for a consultation

How we work with you

Individual Projects

The bulk of our work is project based. This might include a new website, a new web app, a new AI solution etc. During a free consultation we find out what you need and what your goals are and then we offer a quote for the complete price of the project. Our quotes are never exceeded unless you add more work after the fact or change the agreed upon time frame.

You will always know in advance what you are paying and what it includes, no surprises!

Monthly Service Plans

We also offer some of our services via monthly service plans which can include:

  • Web Hosting for your site
  • Regular Maintenance of your site, app or project
  • Monitoring your site for outages or cyberattack
  • Technical support for any services we provide or other agreed upon technology including support for your small office.

The price of the monthly plan is tailored to your specific needs and offered as a quote after the consultation. Monthly service plans allow you to budget for maintenance and support and ensure your systems and services are covered at all times.

Troubleshooting and Support

We are your go-to tech resource whenever you need help!

Technical support beyond what is included in a project is available by monthly support contract or by individual support incident. It includes support for any product or service we provide or any other that is agreed upon in a contract. Monthly support contracts contain a set number of support hours per month and individual support incidents are billed at an agreed upon hourly rate.

Technical Support is included with most projects to the point where the final product is delivered and final payment is made and in most cases for 60 days after that. Beyond 60 days our paid support options apply. Any technical issues due to errors or oversights on our part are rectified immediately and without charge.

I’m delighted to share my experience with New Paradigm Systems and their website services. They turned my vision into a reality, delivering my project on time and within budget. Their service and support throughout the process were truly impressive. I wholeheartedly recommend them to any small business owner in need of web development – they are exceptional partners in bringing your online presence to life. Thank you, Colin for your outstanding work!

Samantha Nelson

Small Business Owner

I couldn’t be happier with the website and maintenance ticket processing system New Paradigm Systems provided for us. The solution they crafted not only met but exceeded my expectations. Their team demonstrated a deep understanding of our unique needs and delivered with exceptional expertise. I wholeheartedly recommend New Paradigm Systems to fellow entrepreneurs looking for innovative solutions. 

Jack Newhart

President/Owner, Newhart Engineering

Pricing and Payment Information

Most services are billed on a per project basis based on a fixed quote for that project. This is determined based on a free consultation.

The price for monthly service plans is billed based on a fixed monthly rate that is determined from the number of service hours required and the types of service offerings needed.

All billing and payment is handled electronically through our secure payment providers – Stripe & Paypal

We do not accept checks, cash payments or purchase orders. Billing is generated through Stripe or Paypal business invoicing and is payable with any major debit or credit card.

Payment is due at the time of service or according to agreed upon payment dates for projects and monthly plans.

Office

221 Prospect St.
Bellingham, WA 98225

Hours

General Communication:
M-F 10am - 5pm

Otherwise by appt.

Call Us

(360) 512 - 9704

© 2024 | New Paradigm Systems